Frequently Asked Questions

Everything you need to know about shopping with Global Store.

What is your international shipping policy?

Global Store offers worldwide shipping to over 150 countries. Standard international delivery typically takes 7-14 business days, while express options are available at checkout for faster arrival.

How can I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements in both inches and centimeters. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

Global Store is committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers, and we audit our factories annually for fair labor practices.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.